AdaptRun Support
📧 Contact Us
❓ Frequently Asked Questions
How do I connect my fitness devices?
AdaptRun supports multiple fitness platforms including Garmin, Polar, Suunto, Wahoo, Apple Health, and Google Fit. Go to your Profile → Connected Apps to link your devices.
Why aren't my workouts syncing?
Check your internet connection and ensure your fitness app has permission to share data. Try disconnecting and reconnecting your device in the Connected Apps section.
How do I create a custom training plan?
Navigate to Training Plans in the app and select "Create New Plan". Our AI coach will help you build a personalized training schedule based on your goals and fitness level.
Can I track indoor workouts?
Yes! AdaptRun supports both GPS outdoor workouts and manual indoor workout logging. Use the workout tracking feature to log treadmill runs, gym sessions, and more.
How do I cancel my subscription?
You can cancel your subscription through your App Store (iOS) or Google Play Store (Android) account settings, or contact us at
support@adaptrun.app for assistance.
Is my data secure?
Absolutely. We use industry-standard encryption and never share your personal data. See our
Privacy Policy for detailed information.
🔧 Troubleshooting Steps
App Not Working Properly?
- Force close and restart the AdaptRun app
- Check for app updates in the App Store/Play Store
- Restart your device
- Check your internet connection
- If issues persist, email us with details about the problem
Data Syncing Issues?
- Ensure your fitness device/app is properly connected
- Check permissions for data sharing
- Try disconnecting and reconnecting your device
- Wait a few minutes for sync to complete
- Contact support if sync continues to fail
📱 Report a Bug
Found a bug? Help us improve AdaptRun by reporting it:
💡 Feature Requests
Have an idea to make AdaptRun better? We'd love to hear it!
Suggestions: support@adaptrun.app
🌐 Other Resources
Last updated: January 2026
AdaptRun Team
Building better training experiences, one run at a time.